Job Openings

Thank you for your interest in working at my Durham District office or my Washington, DC office!

Applications for the Staff Assistant position in my Durham District office are now open!

The District Office Staff Assistant greets visitors, answers the telephone, and answers constituent requests for general information, tours, and other inquiries. This position also monitors delivery and pickup of materials, maintains the front office, and assists with various administrative and legislative duties.

ESSENTIAL JOB FUNCTIONS:

  • Answers and screens telephone calls for the Congresswoman and other staff members;
  • Greets and screens visitors;
  • Assists persons who have appointments with the Congresswoman or other staff members and works closely with the District Director to ensure that the Congresswoman’s appointments are on time;
  • Responds to constituent requests for flags, tours and other information;
  • Maintains literature regarding the district and House offices for distribution to visitors;
  • Signs for deliveries and forwards all materials delivered to the office to appropriate staff and/or Congresswoman in a timely manner;
  • Orders all office supplies and maintains office equipment;
  • Facilitate constituent commendation process;
  • Manages office recycling program;
  • Reviews and clips relevant articles in newspapers and publications;
  • Assists with receptionist duties as needed;
  • Maintains the office answering machine or voicemail;
  • Ensures that requests for assistance are directed to the appropriate staff member in a timely manner;
  • Documents visitor opinions, including full name, address, and all relevant information;
  • Performs general typing and administrative assignments;
  • Maintains a good working relationship with the Congresswoman, staff, and constituents;
  • Accepts performance-based criticism and direction;
  • Meets attendance requirements as established by the office;
  • Ability to work cooperatively and courteously with others;
  • Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
  • Works well under pressure and handles stress;
  • Works a flexible schedule including occasional nights and weekends; and
  • Performs other duties as assigned.

EDUCATION (OR EQUIVALENT EXPERIENCE):
At least one year of office experience is preferred; administrative training is beneficial.

SKILLS AND KNOWLEDGE REQUIRED:

  • Ability to use and troubleshoot photocopier, facsimile machine, telephone, and other office equipment;
  • Careful attention to detail;
  • Excellent writing and proofreading skills;
  • Ability to perform essential job functions above;
  • Professional telephone manner;
  • Temperament to communicate with a variety of personalities in a tactful, pleasant and professional manner;
  • Ability to work cooperatively and courteously with others;
  • Knowledge of office policies, practices, and procedures;
  • Knowledge of office computer applications including Microsoft Office; and
  • Proficiency in word processing.

WORKING CONDITIONS:

  • Work is mainly performed in an office environment.
  • Noise levels are usually moderate.

TO APPLY:
Please e-mail your resume and cover letter to NC04Resume@mail.house.gov and list “Name – District Office Staff Assistant” in the subject line.